contact us

our email:

if you have questions, suggestions, bug reports, or anything else — feel free to reach out.

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what we can help with

  • bug reports — something broken or not working as expected
  • feature suggestions — ideas to make 15 Minute Mail better
  • domain blocking — if a service is rejecting our email domains
  • privacy questions — how we handle (or don't handle) your data
  • business inquiries — partnerships, integrations, or press

what to expect

we read every message. if you include your email address, we'll reply within 48 hours on business days. for bug reports, include the browser you're using and what you were trying to do — it helps us fix things faster.

about email recovery

we cannot recover expired temporary inboxes or their contents. once the timer runs out, all messages and attachments are permanently and irreversibly deleted from our servers. this is by design — it's what makes the service private and secure. if you need an email address you can access long-term, please use a traditional email provider.

privacy of your message

your message is handled with the same care as our email service. we do not store contact form submissions beyond what is needed to reply. if you don't include your email address, your message is completely anonymous — we have no way to trace it back to you. we built 15 Minute Mail for privacy, and that principle extends to every interaction with us, including this contact form.

Frequently Asked Questions

How quickly will I get a response?

We aim to respond within 48 business hours. Bug reports and security issues are prioritized. If you don't leave an email address, we cannot reply but will still review your feedback.

Can you recover my expired temporary inbox?

No. Once a temporary inbox expires, all messages and attachments are permanently and irreversibly deleted from our servers. This is by design to protect your privacy. If you need a long-term email address, please use a traditional email provider.

I found a bug — what information should I include?

Please describe what you were trying to do, what happened instead, your browser name and version, and any error messages you saw. Screenshots are also very helpful for us to reproduce the issue quickly.

Can I request a custom domain or feature?

Absolutely! We love hearing feature suggestions from our users. Use the contact form above to describe what you'd like to see. Popular requests get prioritized in our development roadmap.

Is my contact form submission private?

Yes. Your message is handled with the same care as our email service. We do not store submissions longer than needed to respond, and messages without an email address are completely anonymous.